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BE AWARE OF SCAM EMAILS

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Please note that Rand Water is again the target of  unknown parties / persons who are sending out fake mails purporting to be from Rand Water employees. Some of the mails contain a “zoom” invite, others contain attachments that have to be opened. We request all our stakeholders to look at the actual mail address contained in messages before opening or responding to these mails as it could allow systems to be hacked and infiltrated by ransom ware or spyware.
 
 
CHAIRPERSON'S INTERVIEW WITH SAFM
 
The Chairperson of the Rand Water Board, Adv Matshidiso Hashatse, was interviewed on SAFM yesterday as part of a series on leaders in the water sector.
 

UPDATE: FAILURE OF RAND WATER’S H29 PIPELINE
 
Rand Water experienced a failure on its H29 pipeline in the Andeon area, Pretoria this morning. The line has been dewatered and the team are currently busy with repair works.  It is envisaged that the repair work will be completed later tonight. 
 
 Thereafter, the line will be charged with water and consumers will be progressively brought online from tomorrow (Thursday, 6 August 2020). Rand Water has water tankers on standby to support critical consumers and those areas that may have a prolonged water outage.
 

 RAND WATER CUSTOMER SERVICE TELEPHONE NUMBER
 
We are happy to inform you that the Rand Water Customer Service telephone number 0860 10 10 60 is again available for enquiries effective from 3 August 2020.
 
 
PLANNED SHUTDOWN OF J6 PIPELINE 30-31 July 2020
 
Rand Water will be decommissioning and removing 1.5 km of a failed portion of the old J6 pipeline that has been in service for 70 years. The portion of the pipeline forms part of the network that supplies the City of Ekurhuleni, the City of Johannesburg and the City of Tshwane Metropolitan Municipalities.
 
 
RAND WATER CUSTOMER SERVICE NUMBER TEMPORARILY OUT OF SERVICE
 
The Rand Water Customer Service Centre telephone contact service is temporarily out of service. 
The email service remains in effect. Consumers can email the Customer Centre at: customerservice@randwater.co.za
Rand Water will inform the public as soon as the telephone contact service resumes.

 
 
RAND WATER AND THE SOUTH AFRICAN MEDICAL RESEARCH COUNCIL SIGN A MEMORANDUM OF UNDERSTANDING
 
Rand Water (RW) and the South African Medical Research Council (SAMRC) signed a Memorandum of Understanding (MOU) on Water and Health, paving the way for an important partnership to benefit public health in South Africa. While initial RW-SAMRC discussions were spurred by a mutual aspiration to contribute to halting the spread of COVID-19 in South Africa, both institutions recognise that their partnership responds to appeals by international institutions such as the World Health Organization (WHO) for collaborations between development and health sectors to improve public health.
 
 

 
RAND WATER HAS SCHEDULED A PLANNED SHUTDOWN OF ITS PIPELINE
 
The E11 pipeline feeds the network on the south-western part of the Merafong Local Municipality. The planned shutdown is scheduled for 20 hours from 18 to 19 July 2020, and will allow for the extension to 700mm diameter from the current 400mm diameter of the pipeline.
 
Water supply to consumers in the following areas will be interrupted:
Merafong Local Municipality (Elandsrand Mine, Elandsrand Township and Deelkraal properties

 
MISINFORMATION IN THE MEDIA REGARDING COSTS FOR THE PROVISION OF PORTABLE WATER INFRASTRUCTURE TO SCHOOLS.
 
Rand Water says it's concerned about misinformation regarding the cost of provision of water infrastructure to schools. Rand Water has been appointed as the implementing agent partnering with the Department of Basic Education and the Department of Water and Sanitation's national return to school program. We're joined via zoom, by Randwater CEO Sipho Mosai. For more news, visit sabcnews.com and also #SABCNews, #Coronavirus, #COVID19 on Social Media.

 
RAND WATER IS CONCERNED ABOUT THE MISINFORMATION IN THE MEDIA REGARDING COSTS FOR THE PROVISION OF PORTABLE WATER INFRASTRUCTURE TO SCHOOLS.


Rand Water is a proud partner of the Department of Basic Education’s national return to school programme and to ensure safe and clean water for those school communities in need.  We were appointed as the Implementing Agent, after an Implementation Protocol between ourselves and the Departments of Basic Education (DBE) and Water and Sanitation (DWS) was finalised on 13 May 2020. We have noted with concern the misinformation quoted in media articles as well as on social media platforms exaggerating the supplier costs for water tanks used during the intervention​

 

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RAND WATER INTERVENES IN THE PROVISION OF POTABLE WATER INFRASTRUCTURE TO SCHOOLS

Rand Water is a proud partner of the Department of Basic Education’s national return to school programme and to ensure safe and clean water for those school communities in need. We have a long-standing commitment to serving our communities that now includes partnering with government in the fight against COVID-19.  We have heeded the call by President Ramaphosa for increased partnerships, solidarity, collaboration and the sharing of knowledge and experience to fight the pandemic.  After, the Department of Water and Sanitation situated the national COVID-19 Command Centre for Water and Sanitation at Rand Water at the end of March 2020, we have successfully distributed and installed 7 594 tanks in water-stressed communities throughout the country.

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Expires

9/28/2020

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Created at 6/2/2020 9:20 PM by System Account
Last modified at 9/29/2020 10:31 AM by System Account
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